Delete your Docalcio account
Zerrow Labs · Last updated: 2026-10-14
From the app (immediate)
- Open Docalcio and sign in with the account you want to delete.
- Go to Settings → Account.
- Tap Delete account and confirm.
Without the app (by email)
If you no longer have the app installed, write to [email protected] with the subject "Delete account", stating the name shown on your profile and whether you signed in with Google or Apple. We will ask you to confirm the account is yours and delete it within 30 days at most.
What is deleted
- Your name and sign-in identifier (Google or Apple).
- Your achievements, discovered cards, in-game currency and season pass.
- The name and date of birth of the player you created, which are replaced with generic values.
What is kept
- Match statistics left in competitions shared with other players, anonymously and with no link to you.
- Encrypted backups until they are deleted automatically (30 days at most).
- Crashlytics crash reports, which only contain a user number, until they expire (90 days).
If you sign in again with the same Google or Apple account, you start from scratch with a new account. More details in the privacy policy.